FREE DELIVERY ON ORDERS OVER $60

Avada Interior Design

Frequently Asked Questions

Frequently Asked Questions2026-06-04T15:23:34+00:00

Orders

Can I track my order?2026-06-04T14:43:48+00:00

Yes. Once your order has been dispatched you will receive a confirmation email with your tracking number.

Can I change or cancel my order?2026-06-04T14:43:33+00:00

Orders enter production quickly. If you need to make a change or cancellation please contact us at hello@shoptheriverside.com within 24 hours of placing your order and we will do our best to help.

How long does it take to receive my order?2026-06-04T14:43:16+00:00

Every item is made to order. Please allow 2 to 5 business days for production, plus delivery time. UK orders typically arrive within 10 to 15 business days. US orders within 8 to 13 business days.

Shipping

Will I be charged customs or import fees?2026-06-04T14:44:47+00:00

International orders may be subject to customs fees depending on your country. These charges are the responsibility of the buyer.

Do you ship internationally?2026-06-04T14:44:31+00:00

Yes. We ship worldwide. International orders outside the UK and US typically arrive within 10 to 20 business days after production.

How much does shipping cost?2026-06-04T14:44:17+00:00

Standard shipping is $9.00. All orders over $60.00 qualify for free shipping.

Products

How should I care for my shirt?2026-06-04T14:45:52+00:00

Machine wash cold, inside out, on a gentle cycle. Tumble dry low or hang to dry. Do not iron directly on the print.

What are the shirts made from?2026-06-04T14:45:36+00:00

All shirts are printed on Bella + Canvas 3001 — 100% combed and ring-spun cotton. Soft, lightweight and pre-shrunk.

What size should I order?2026-06-04T14:45:15+00:00

We recommend checking the size guide on each product page before ordering. All measurements are provided in both inches and centimetres.

Returns & Refunds

Can I return or exchange my order?2026-06-04T14:47:26+00:00

As every item is made to order we are unable to accept returns or exchanges for change of mind or incorrect size ordered. Please refer to our full Returns and Refunds Policy for more information.

What if my order arrives damaged or defective?2026-06-04T14:47:12+00:00

Please contact us within 30 days of receiving your order at hello@shoptheriverside.com with your order number and a photo of the issue. We will arrange a replacement or refund.

About The Riverside

How can I get in touch?2026-06-04T14:49:00+00:00

Email us at hello@shoptheriverside.com and we will get back to you as soon as possible.

Where are you based?2026-06-04T14:48:31+00:00

The Riverside is based in the United States, run by a Fulham supporter of over 20 years.

Is The Riverside an official Fulham FC partner?2026-06-04T14:48:13+00:00

No. The Riverside is an independent supporter brand, not affiliated with or licensed by Fulham FC. We are fans, just like you.

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